# IDEO: UX agency research profile

> Candidate profile for IDEO. Source records are first-pass leads; claims and agency roles still need individual verification. This is not a recommendation or overall ranking.

- Official website: https://www.ideo.com/
- Research region: United States · global
- Focus: Research, service design, innovation, and selected digital product work
- Overall rank: none
- Research status: First-pass source leads · candidate profile only. These links are starting points for checking the stated claims; they have not all been revalidated for this release.

## Listed capability research

- [UI/UX Design](https://uxcomparation.com/categories/ui-ux-design.md): editorial category order, not a performance score.
- [UX Research](https://uxcomparation.com/categories/ux-research.md): editorial category order, not a performance score.
- [Enterprise UX](https://uxcomparation.com/categories/enterprise-ux.md): editorial category order, not a performance score.

## Research note

IDEO.org work is not automatically treated as evidence for IDEO; verify entity attribution on every case.

## Areas to investigate

### Digital product UX

**Question:** Which current cases directly document digital interfaces and IDEO’s role?

**Evidence to seek:** Specific cases with research, interface design, implementation, and partner confirmation.

### Research and co-design

**Question:** What methods and participant groups are documented, and how were insights used?

**Evidence to seek:** Case-level evidence detailed enough to assess context and limits.

### Entity attribution

**Question:** Does the cited work belong to IDEO or separately operated IDEO.org?

**Evidence to seek:** Project attribution that clearly identifies the credited organization.

## Sources and evidence

Each source supports only the specific claim described. Follow the source and confirm its current content before relying on it.

### [Soluna youth mental-health platform with Kooth](https://www.ideo.com/case-study/kooth)

- Publisher: IDEO
- Source type: Agency-published portfolio / case study
- Claim to check: Named product case describes co-design with young people, a working proof of concept, clinical oversight, and the 2024 California launch.
- Not rechecked for this release.
- Limitation: IDEO-authored case includes a Kooth product-leader testimonial; pilot feedback is not a clinical outcome.

### [Soluna public-service recognition](https://govtechprize.worldgovernmentssummit.org/assets/frontend/dist/images/reports-pdf/WGS25_AWARDS_REPORT_V4.pdf)

- Publisher: World Governments Summit / GovTech Prize
- Source type: Award record
- Claim to check: Award report lists California, Kooth Digital Health, and IDEO for Soluna, describing its 2024 launch and intended youth audience.
- Not rechecked for this release.
- Limitation: Independent award-program record corroborates partner attribution and availability, not clinical efficacy.

### [IDEO: Human-Centered Service Design](https://www.hbs.edu/information-technology/tools-services/all-tools-list/multimedia/featured-cases/ideo)

- Publisher: Harvard Business School
- Source type: External case study
- Claim to check: External case examines IDEO’s work with Cineplanet, including customer research and a redesign spanning digital and physical experience.
- Not rechecked for this release.
- Limitation: Case is specific to Cineplanet; do not extend its findings to other IDEO engagements.

Official profile: https://uxcomparation.com/agencies/ideo/